Hutcheson Ford Customer Reviews in Saint James, MO

Looking for a Ford dealership in Saint James that treats you like family? Since 1954, Hutcheson Ford has built lasting relationships with four generations of loyal customers throughout Missouri. Our family-owned approach means every interaction is grounded in trust, integrity and personalized service that larger corporate dealerships simply can't match.

Customer reviews consistently highlight what sets us apart: genuine care for each person who walks through our doors, transparent processes and a commitment to making your car-buying or service experience as comfortable as possible.

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happy customers in their car
Customers talking to salesman in showroom at dealership
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Google May 27, 2026

Rodney is the best. He made buying a new vehicle and easy experience. He goes above and beyond.

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Google May 25, 2026

Everyone here is wonderful an welcoming. I have bought several cars over the years. Ryan Pope is always ready to help in any way he can. Thank you all for excellent service!!

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Google May 22, 2026

My salesman did a great job and was able to help us leave with a car day off!

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Google May 21, 2026

Very good experience. Mark was extremely helpful and made the whole process very smooth. I met with him late Thursday afternoon and everything was completed early Friday morning. Everything was explained very clearly and all my questions were answered.

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Google May 21, 2026

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Google May 20, 2026

Tristian and Drew were amazing to work with! I definitely will be back! Thank you again guys!!

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Google May 18, 2026

After a 3 year search for my dream truck I finally found it. I would of rather had a colen check than buy a new vehicle but the folks at Hutchinson Ford made it easy and quick no bs just a fine truck. 2 things that really got me was a full tank of gas and no administration fees charged on top of the price of the vehicle. Mark was great to work with no high pressure sales tactics. Thanks for making my dream truck a reality.

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Google May 8, 2026

My wife and I recently purchased a 2022 Ford Explorer from here. The whole process was smooth and super easy. Our salesman Steve went the extra mile to put our minds at ease with any questions or concerns we had about the vehicle. Drew in finance was also very helpful and again left us feeling well taken care of. If you’re in the market for a new or used vehicle I recommend you reach out to them.

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Google May 3, 2026

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Google May 2, 2026

Sales team is pretty top notch. After the vehicle I came in for was no longer available, Steve searched and found me the next best thing. Within a week I was in my new Maverick.

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Google Apr 30, 2026

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Google Apr 28, 2026

Rodney was awesome to work with and made our new car buying experience easy & stress free.

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Google Apr 27, 2026

Just the best! Tristan Barr is the bomb!

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Google Apr 24, 2026

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Google Apr 22, 2026

I was very pleased with the service that I got from Mark he set me an appointment up for the very next day the time frame I wanted and everything he was right on top of it then he made sure that I was getting exactly what I wanted for the price that I wanted and their financing department made sure that I didn't leave without warranties and everything I was super amazed by their service!

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Google Apr 22, 2026

This is our third vehicle purchase from Hutcheson, highly recommend these guys! Very helpful and made the process as smooth as possible.

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Google Apr 21, 2026

Amazing experience through and through. Staff were extremely patient with me and my family as we navigated my first purchase of an amazing used vehicle. Steve was very transparent and upfront about my purchase making this an easy sale. I recommend this place for first time buyers.

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Google Apr 17, 2026

My experience at Hutcheson Ford was great. Between the large selection to choose from to the knowledgeable and friendly staff, I couldn’t ask for more.

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Google Apr 6, 2026

Will be continuing to use Hutcheson! Tristan and Drew made that the easiest purchase ever! That was honestly the BEST dealership experience I’ve ever had! Thank you both for your help!

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Google Apr 3, 2026

The dealership its self is top notch. Buying from them is easy I literally bought a vehicle using my cell phone. The service department followed up and kept in contact with me on every step and did everything I asked. A++++

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Google Apr 3, 2026

Rodney is a great Sales Rep. I was in and our quickly.

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Google Apr 2, 2026

Hutchenson Ford staff are professional, kind, courteous, and took the time to explain what was wrong with my vehicle and what was done to fix it. They made sure I was happy with their service. Highly recommend if needing repairs or shopping for a new car!

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Google Mar 26, 2026

Tristan went above and beyond to help my family get the exact vehicle we needed and we had some pretty specific specifications due to accessibility needs. I would hands down recommend him and Hutcheson Ford St. James for your car needs. They truly care about the people they serve.

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Google Mar 24, 2026

This my second vehicle we’ve bought from Hutcheson Ford St.James Mo. Ryan was my salesman, I’ve been talking to him for around 2 years he’s been very patient I told him I would eventually pull the trigger, all their employees are great to work with

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Google Mar 23, 2026

Had an excellent buying experience on my 2025 Ford F-250 while working with Ryan Pope, Matt Yoakum & Hutcheson Ford. This was an out of state transaction that went very smooth, getting all the paperwork completed and arranging the transport of the truck to my state.

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Google Mar 19, 2026

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Google Mar 17, 2026

As always a great buying experience. Everyone is very friendly and honest. We were in and out in less than 1 hour while juggling four kids. Definitely highly recommend.

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Google Mar 17, 2026

Awesome group of guys. Thanks Josh and Matt.

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Google Mar 17, 2026

Great people and great deals here Dylan hooked me up with a f350 and couldn’t be happier I’d highly recommend Hutchinson ford

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Google Mar 15, 2026

Drove a few hours and it was well worth it. Had been car shopping for a while and it's amazing to have a honest dealership with no hidden fees. What u see is what your pay. Was great working with Steve as our sales person. Kept in touch and made the whole process easy. Then dealing with Mat on the financial end was awesome. While we signed papers in finance the actual owner came through and brought the employees a breakfast sandwich. Good employees stem from a good workplace. Amazing to see a great company being ran.

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Google Mar 13, 2026

Best car buying experience . I would recommend the dealer to everyone. They are not high pressure and listen to the customer. I give them top marks

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Google Mar 11, 2026

Great experience! Very friendly, honest, quick and efficient. Process from walking in to driving home was less than an hour!

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Google Mar 9, 2026

Great customer service, hands down the quickest vehicle purchase I’ve ever experienced.

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Google Mar 9, 2026

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Google Mar 7, 2026

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Google Mar 2, 2026

By far the best around.

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Google Feb 26, 2026

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Google Feb 23, 2026

The team at Hutcheson was patient, professional, knowledgeable and went the extra mile to help us with our recent car purchase. I highly recommend them and will be back for our next purchase.

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Google Feb 21, 2026

Great staff always friendly and usually has my vehicle done before the estamated time

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Google Feb 20, 2026

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Google Feb 9, 2026

Rodney always makes buying a vehicle an easy experience. He helped me find what I wanted, and put up with me changing my mind a few times

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Google Feb 7, 2026

I was able to schedule my appointment within a quick timeframe. Also I was in and out in 30 minutes for an oil change.

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Google Feb 6, 2026

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Google Feb 5, 2026

We had a great experience! Would recomend this dealership to everyone! Anthony did a great job as did the rest of everyone we worked with! We love the new ford explorer!

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Google Feb 2, 2026

Awesome experience with the sales team.

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Google Jan 21, 2026

Hutcheson Ford and the sales team of Tristan and Nathan never disappoint. Wouldn’t go anywhere else. The best sales department in the state.

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Google Jan 12, 2026

Service was on time, done correctly and quickly.

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Google Jan 12, 2026

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Google Jan 12, 2026

I recently purchased a truck from Hutcheson Ford and was very pleased with their process. First, I thought their pricing was very fair on the truck, especially when compared to other dealerships I had been shopping. They also came down a bit on asking price further without a fuss, likely based on principle even though they wouldn't have had to. Second, I absolutely love that they don't have any nonsense fees to factor into the price. The way it should be. I also appreciated the fact that we did everything over the phone as I wasn't local, ... Read More

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Google Jan 3, 2026

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Google Jan 1, 2026

We always have the best experience with Hutcheson Ford! Our most recent purchase makes the 7 vehicle my family has purchased from them over the years. We drive from Springfield Mo because there is no one we would rather do business with!

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Google Dec 23, 2025

Quick and seemingly thorough oil change.

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Google Dec 23, 2025

Great service all the way around!

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Google Dec 20, 2025

The team at Hutcheson Ford consistently goes above and beyond to provide a great customer experience. They always have. On one occasion, I questioned a diagnosis they made, and instead of brushing it off, they took the time to walk me through their process and clearly explain how they reached their conclusion. Most places wouldn’t do that. Recently, when I needed another diagnosis, there was no question where I would go—I returned to Hutcheson. Once again, they took the same care to explain their findings and make sure I understood every step. It was a fantastic experience. My ... Read More

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Google Dec 18, 2025

so kind!

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Google Dec 15, 2025

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Google Dec 12, 2025

They went out of their way to be sure we got needed repairs. Starting with towing the car from where we had broken down on the highway, they arranged a vehicle for us to drive while our car was repaired, keep us informed every step of the repairs and called as soon as our car was repaired. When we picked it up they had everything ready and it was fixed properly. Everyone there was friendly and helpful!

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Google Dec 12, 2025

Cara was the main reason we shopped at Hutchinson Ford, but then Tristen went the extra mile to help finalize our purchase. Great customer service! We highly recommend this company if you’re looking for a new or used vehicle.

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Google Dec 9, 2025

I put my trust in the staff at Hutcheson Ford who takes care of my F 150 and my F 150 takes care of me..!

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Google Dec 6, 2025

Great place to buy a new vehicle. Fair and honest pricing. Top Notch service. Will definitely be back if and when I need another vehicle!

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Google Dec 6, 2025

Wow! The service and honesty by this dealership has been nothing short of astounding! Both the GM and my salesman (both Ryans!) were great to deal with during my purchase. I will definitely be a returning customer and send my friends!

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Google Nov 30, 2025

Friendly staff and up front about all

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Google Nov 24, 2025

Great experience with the purchase of 2 vehicles. Extremely grateful to the Hutcheson Ford team.

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Google Nov 19, 2025

Casey Clayton did an excellent job for me. Answered all my questions

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Google Nov 11, 2025

Very good experience today. Everyone was helpful, professional, and timely! Thanks so much!

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Google Nov 10, 2025

Had an excellent purchase experience with Tristan as our main salesman. Having driven 5 hours to look at one of their cars and then drive back for further analysis, Tristan was a great source of information. He patiently, not in a pushy way, kept in touch with us while we deliberated what direction we wanted to go. When we decided we wanted that particular vehicle he drove half way for the swap. Thanks for going above and beyond, Tristan. You'll see us again soon.

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Google Nov 8, 2025

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Google Oct 18, 2025

Craig in sales went above and beyond for us, helping with our trade and guiding us through our purchase in an honest and pressure-free way. We look forward to working with Hutcheson Ford for years to come.

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Google Oct 17, 2025

A great place to take your car for maintenance or repairs. Very easy to get an appointment and the staff was very nice, professional and accomodating. I highly recommend them!

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Google Oct 4, 2025

Mark was very helpful with my purchase of a newer vehicle and sale of an older one. He provided very friendly, courteous service. He even reached out afterward to see how my son and were doing. Prior to my experience with Hutcheson Ford, I had always dreaded shopping for cars because of past experiences with pushy sales people. I did not experience any push sales tactics at Hutcheson. Everyone I encounted there was very friendly and respectful. I also love that they help with rides home or delivering cars as needed. Very excellent service.

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Google Oct 2, 2025

Fantastic as always!

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Google Sep 30, 2025

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Google Sep 27, 2025

Everyone at Hutcheson was helpful and made the whole process smooth. Highly recommend if you’re looking for great service and a fair deal!

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Google Sep 25, 2025

Very nice people, no pressure sales, appreciate everyone who helped

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Google Sep 24, 2025

Buying process was quite easy and painless staff was extremely knowledgeable and professional, would highly recommend Hutchenson Ford for your next purchase!!! Craig was a great sales specialist… thanks Hutchenson Ford love the truck!!!

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Google Sep 21, 2025

We have been working with Hutcheson Ford for over 20 years and their customer service never fails us! Thank you for another perfect purchase!

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Google Sep 21, 2025

They made the entire purchasing process quick and easy!

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Google Sep 21, 2025

Thank you Craig for your professionalism and outstanding service.The process was seamless and quick. Definitely recommend! Thanks again, Tim

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Google Sep 21, 2025

Great customer service and friendly people through outside the dealership.

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Google Sep 20, 2025

The St. Pat's Board had an outstanding experience with Hutcheson Ford. They went above and beyond for us when we needed it the most. They went out their way to provide us with a truck and trailer, which made a huge difference. Their generosity and customer service is the best we've seen, this stood out to us from others that we've worked with. Their emphasis on the customer and generosity is top notch. The staff was friendly, professional, and genuinely cared about making sure everything went smoothly. We wouldn’t hesitate to recommend them to anyone looking ... Read More

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Google Sep 20, 2025

Fantastic hassle-free buying experience with Clayton and Drew. I don’t typically enjoy the dealership experience but these guys made an out of state transaction as easy as possible. Not shenanigans, no junk fees, over communicated and stuck to their word throughout the entire process. Thank you again fellas!

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Google Sep 17, 2025

Tristan is awesome to deal with. Bends over backwards for the customer

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Google Sep 17, 2025

Folks, If you need a new vehicle and you need it today hurry on over to Hutcheson Ford. Far and away the best dealership I have ever done business with. Everything was done quickly, professionally & affordably. I was treated like a Rock Star from start to finish. Amazing experience, just an awesome group of people over there. Can’t say enough how pleased I am with my new truck and the way I was accommodated by the entire Hutcheson team. 10 stars out of 5, a 15 on the 10 scale. Thank you Ryan and Drew!

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Google Sep 13, 2025

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Google Sep 12, 2025

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Google Sep 11, 2025

I’ve had mixed experiences with Hutcheson. When it comes to vehicle service, I’ve always been impressed the staff is respectful, friendly, and they usually get me in and out in a timely manner. They really make you feel at home, and I’ve had nearly every vehicle I’ve owned serviced here with no complaints. However, when it comes to purchasing a vehicle, I can’t say the same. I’ve bought two cars here and had issues both times. Because of that, I personally wouldn’t recommend this dealership for buying a car. Overall, I give Hutcheson ... Read More

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Google Sep 6, 2025

Hutcheson Ford provided a great experience as a first time vehicle buyer. Their sales team, particularly Rodney and Drew, provided excellent guidance going through the process and was nothing but helpful and overall very easy to work with!

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Google Sep 1, 2025

Always a customer first experience! Tristan went above and beyond to get us taken care of on the purchase of a few new vehicles for our fleet.

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Google Aug 30, 2025

Excellent Dealership! Friendly, great customer service, and I would recommend Hutchenson Ford to anyone

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Google Aug 29, 2025

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Google Aug 27, 2025

Excellent..

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Google Aug 24, 2025

Great sales staff (steve Lower) straight forward negotiating on there vehicle and top trade in! Worth the drive great people!

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Google Aug 22, 2025

Very polite and friendly staff to work with. And they delivered 2 1/2 hours away. Not pushy at all

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Google Aug 19, 2025

Excellent customer care during the purchase of a vehicle. Super helpful staff in all departments. I am very satisfied with Hutcheson Ford in St. James Missouri!

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Google Aug 16, 2025

We were very pleased with our recent purchase at Hutcheson Ford.

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Google Aug 16, 2025

Hutcheson Ford, in St James, MO, went above and beyond to procure a new vehicle for me, a simply beautiful, 2025 Maverick XL. They got exactly what I wanted and it was unbelievably, lightning fast!🥹 My neighbors are all envious.🥹 They said, "There's a new, different vehicle sitting in your driveway. Is everything ok over there?" I said, "Yes, I'm good. It's mine; isn't it pretty?"🥹 I'm sure my property's value has increased simply due to this beautiful, new Maverick sitting in my driveway.🥹 There was no pressure to trade in ... Read More

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Google Aug 14, 2025

Could not ask for any more better attention or service.

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Google Aug 11, 2025

Clayton and all the Hutcheson Ford team went above and beyond to get us the vehicle we wanted! We ordered our Expedition and Clayton was good about communicating us all along in the process. We were in a time crunch on pick up day and they all worked together to get it detailed and ready for us to take. Appreciate all the work that went into getting us the vehicle we wanted!!!

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Google Aug 7, 2025

Great team, providing the best service! Highly recommended as the dealer of choice.

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Google Aug 7, 2025

I had a great experience with Hutcheson Ford. Got what I wanted at a good price. Would recommend them.

Contact Us

Main 573-265-7015
308 North Outer Road
Saint James, MO 65559

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308 North Outer Road, Saint James, MO, 65559
Hutcheson Ford Sales, Inc. 38.001028, -091.625327.